Contact Us



Mailing Address:

9702 Gayton Road, Suite 185

Henrico, Va. 23238

Telephone –¬† 804-307-8315

If you have a question after business hours, or are scheduled to attend a class on a Saturday/Sunday and need to cancel/change your class, please contact the “on call” Firearms Instructor at 804-307-8315. Please leave a message as the instructor may be in the middle of teaching a class. You will receive a return call.


Do you have a firearm question that you want to ask? Maybe your question is about training, ammunition, the value of a firearm, etc…..We can answer just about any firearms related question!


Ask a Firearms Instructor Online

We have partnered with JustAnswer so that you can get an answer quickly.



To have training certificates re-issued:

Proactive Shooters will re-issue a training certificate for a student that has lost their original. There is a $5.00 charge for re-issued certificates. In order to request a certificate;

1) First send us a note telling us that you need a certificate re-issued, using the contact form below. Please indicate your name, which class is was that you completed, and the class date if possible (as close as you can recall). Please also indicate your current, correct mailing address,

2) You may complete the $5.00 payment by either mailing a check or money order to our mailing address, or by utilizing (our credit card processor). If using Paypal, you may send a one time credit card payment of $5.00 to

3) Once we receive your payment and verify your attendance in class, we will re-issue the certificate and mail it out to you as soon as possible.




Training Questions:

– questions on classes or any aspect of training

– requests for replacement certificates due to loss or damage ($5 charge)

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Billing issues:

– all billing related issues (chargebacks, duplicate billing, etc)

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Gift Certificates:

– gift certificates are available for any class. Send us an email with details about your gift certificate request and we will get back to you to have your gift certificate issued.

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Media relations/inquiries:

– requests for interviews or information

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Employment Opportunities:

– Available positions are posted on our “About Us” page. You may submit cover letters and resumes via email or regular mail. No phone calls, please.

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Professional Consultation services:

РProactive Shooters offers professional consultation services for firearms training issues, law enforcement questions, tv/film production consultation, etc.

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For all other inquiries not listed above, please use our general contact form…..

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